Securely View Your Medical Records Online
Health Records Online is a secure online service from South Texas Health System McAllen that lets you view select medical records online, from the comfort and convenience of your home or office, 24 hours per day, seven days a week.
Access the Portal
If you have already enrolled, you can log in below.
Enroll In Person or Online
Two ways to enroll in the portal:
- In person: Provide your email address at registration and we'll email you an invitation to join.
- Online: Enroll in the portal online at any time after registration.
When you enroll, enter your Medical Record Number (MRN), which can be found on our hospital wristband or on documentation provided at discharge. If you don’t know your MRN, contact Registration or the Health Information Management Department for additional information on how to obtain your invitation.
Health Records Online lets you see select medical records, including:
- Summaries of care you've received
- Discharge instructions
- Lab results
- Health issues
- Radiology reports
For technical issues or trouble logging in:
Call 888-252-8146 for help, 24 hours a day, seven days per week.
Questions about enrollment?
Call the hospital Registration Department at 956-632-4023.
Questions about your medical records?
Call the hospital Medical Records Department at 956-632-4061.
Frequently Asked Questions
Q: Is Health Records Online secure?
Yes. Health Records Online is located on a secure website.
Q: Do you share my information with anyone?
Q: Is there a fee to use Health Records Online?
No, the service is completely free of charge.
Q: When can I expect to see my information?
Some information, such as allergy or immunization information, is available shortly after it is documented in the hospital. Other information, such as lab results, may take up to seven days before it is available.